FAQ

FREQUENTLY ASKED QUESTIONS

BAEPSAE® — Everything you need to know before you shop.

Got questions? We've got answers. Whether you're wondering about sizing, shipping, our limited drop model, or how to track your order, you'll find it here. If your question isn't covered below, email us at hello@baepsae.com and we'll get back to you within 1–3 business days.


ABOUT BAEPSAE

What is BAEPSAE?

BAEPSAE is a limited drop streetwear brand. We design oversized graphic tees, baby tees, crop tops, and hoodies with Y2K, vintage, and streetwear aesthetics. Every piece is intentionally limited — once a drop sells out, it's gone for good.

What does BAEPSAE mean?

Baepsae (뱁새) is a Korean word for a small bird — a crow-tit — known for trying to keep up with the stork despite having shorter legs. It's a metaphor for ambition that doesn't care about the odds. That underdog energy is at the core of everything we make.

How do you pronounce BAEPSAE?

It's pronounced "bep-say" (뱁새). Two syllables. Now you know, and you'll never forget it.

Is BAEPSAE a legitimate brand?

Yes. BAEPSAE is a registered brand with a fully operational Shopify store, secure checkout, real customer support, and thousands of followers across TikTok and Instagram. We ship real products to real people — over 4 million views on TikTok and counting.

Where is BAEPSAE based?

BAEPSAE is a U.S.-based online streetwear brand. All shopping happens at baepsae.com — we don't have a physical store.


ORDERING

How do I place an order?

Browse our collections at baepsae.com, select your size and color, and tap "GET YOURS." You can check out with Shop Pay for one-click purchase, or use any major credit card, PayPal, Apple Pay, Google Pay, or Venmo.

Can I cancel or change my order after placing it?

No — once an order is placed, it enters production immediately and cannot be modified or cancelled. This includes changes to size, color, quantity, or shipping address. Please double-check everything before completing checkout.

Do I need to create an account to order?

Nope. You can check out as a guest. But creating an account lets you track your order history and speeds up future checkouts — worth it if you plan on coming back for the next drop.

Is your checkout secure?

Yes. BAEPSAE uses Shopify's secure checkout, which is PCI compliant and encrypted. We accept all major payment methods including Shop Pay, Apple Pay, Google Pay, PayPal, and Venmo. Your payment information is never stored on our servers.

Do you offer discounts or promo codes?

We occasionally offer promotions for new drops, subscribers, and our email list. The best way to get early access to discounts is to subscribe to our email list at the bottom of baepsae.com. Your first order ships free — no code needed.


SIZING & FIT

How do BAEPSAE oversized tees fit?

Our oversized graphic tees have a relaxed, boxy streetwear fit. Order your normal size for an oversized look, or size down one for a more standard fit. They're designed to be worn loose with jeans, cargos, or layered under a hoodie. Check our sizing chart for exact measurements.

How do BAEPSAE baby tees and crop tops fit?

Our baby tees and crop tops are fitted with a cropped length — true to size for a snug Y2K fit. If you prefer a slightly more relaxed look, size up one. These are designed to be form-fitting — that's the vibe.

How do BAEPSAE hoodies fit?

Our hoodies are heavyweight fleece with a relaxed streetwear cut. Order your normal size for a comfortable fit with room to layer. Size down for a more fitted silhouette, or size up for extra room.

Are BAEPSAE oversized tees unisex?

Yes! Our oversized graphic tees are unisex and designed to work on all body types. Use the chest width and length measurements in our sizing chart to find your ideal fit.

What size should I order if I'm between sizes?

For oversized tees and hoodies, size up for a more relaxed streetwear fit. For baby tees and crop tops, size up for comfort or stay true to size for the intended fitted look. When in doubt, email us at hello@baepsae.com with your height, weight, and usual size in other brands — we'll give you a personalized recommendation.

Can I exchange my order for a different size?

No — all sales are final because our pieces are limited edition and made to order. This is why we strongly recommend checking our sizing chart and emailing us before ordering if you're unsure.

Do BAEPSAE tees shrink after washing?

Our tees are pre-shrunk during production, so shrinkage is minimal. We recommend washing cold and hang drying to maintain the best fit and preserve the graphic print.


SHIPPING & TRACKING

How long does BAEPSAE shipping take?

Domestic U.S. orders typically arrive within 3–7 business days. International orders typically arrive within 15–30 business days. Each piece is made to order, so production time is included in these estimates. For full details, see our shipping policy.

Does BAEPSAE offer free shipping?

Yes! Your first order ships free — no minimum purchase, no code needed. After that, domestic U.S. orders over $50 qualify for free shipping.

Does BAEPSAE ship internationally?

Yes, we ship to select countries internationally. International orders typically arrive within 15–30 business days. Customs duties and import taxes are the responsibility of the customer and are not included in the purchase price.

How do I track my BAEPSAE order?

You'll receive a shipping confirmation email with a tracking number once your order ships. You can also check your order status by logging into your account on baepsae.com or visiting our tracking page.

Why hasn't my tracking number updated?

Please allow 24–48 hours after receiving your shipping confirmation for tracking to update. If there's no movement after 7 business days (domestic) or 14 business days (international), email us at hello@baepsae.com with your order number and we'll investigate.

What carrier does BAEPSAE use?

We ship via USPS, UPS, FedEx, or DHL depending on your location and order size. Your specific carrier and tracking number will be included in your shipping confirmation email.

Does BAEPSAE ship to P.O. Boxes?

Yes, we ship to P.O. Boxes and APO/FPO military addresses within the United States via USPS. These deliveries may take slightly longer than standard domestic shipping.


RETURNS & REFUNDS

Can I return my BAEPSAE order?

All sales are final. Because our drops are limited and many pieces are made to order, we cannot offer returns, exchanges, or refunds for change of mind, incorrect size selection, or buyer's remorse. For full details, see our refund policy.

What if my item arrives damaged or defective?

Email hello@baepsae.com within 48 hours of receiving your order. Include your order number and clear photos of the damage. If approved, we'll issue a full refund or send a replacement depending on availability.

How long does a refund take to process?

Approved refunds for damaged or defective items are processed within 5–10 business days to your original payment method. Your bank may take additional time to reflect the credit in your account.

What if I receive the wrong item?

Contact us at hello@baepsae.com within 48 hours of delivery with your order number and photos of the item received. We'll send the correct item or issue a refund depending on availability.

What if my package was stolen or never arrived?

Once shipped, the package is in the carrier's hands. If tracking shows delivered but you haven't received it, contact the carrier directly to file a claim. If you need additional help, email us and we'll assist where we can.


PRODUCTS & QUALITY

What are BAEPSAE tees made of?

Our oversized graphic tees are made from heavyweight cotton with a vintage washed finish. They're thick, soft, and built to hold up wash after wash. These are not thin fast-fashion tees — you'll feel the difference the moment you put one on.

What are BAEPSAE hoodies made of?

Our hoodies are heavyweight fleece with a structured, relaxed fit. They're designed for layering, staying warm, and looking good doing it. The fabric has weight and body to it — these hoodies don't pill, sag, or lose their shape.

How should I wash my BAEPSAE pieces?

For best results, wash cold, inside out, and hang dry. Avoid bleach and high heat in the dryer — this preserves the graphic print and keeps the fabric looking fresh longer. Treat it well and it'll last.

Will the graphic print crack or peel?

Not if you care for it properly. Our prints are made to last — but like any graphic tee, high heat in the dryer and rough washing will wear them down over time. Wash cold, inside out, hang dry, and your graphic will stay looking clean.


DROPS & RESTOCKS

Will sold-out items be restocked?

No. Once a drop sells out, it's gone for good. That's what makes every BAEPSAE piece truly limited. We don't restock, re-release, or bring back old designs. If you see something you want — get it before it's gone.

How often does BAEPSAE drop new collections?

We release new limited drops regularly. The best way to stay in the loop is to subscribe to our email list and follow @ilovebaepsae on TikTok and Instagram — we announce drops there first, and email subscribers get early access.

How do I get early access to drops?

Subscribe to our email list at the bottom of baepsae.com. Email subscribers are the first to know about new drops, get early access links, and receive exclusive offers before anyone else.

How many pieces are in each drop?

It varies by design, but every drop is produced in small quantities. Some pieces sell out in hours, some in days. We intentionally keep runs small so every piece feels special — and we'd rather sell out than sit on inventory.


PAYMENTS

What payment methods does BAEPSAE accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), plus Apple Pay, Google Pay, Shop Pay, PayPal, and Venmo. All payments are processed securely through Shopify Payments.

Can I pay with Shop Pay or buy now, pay later?

Yes! Shop Pay is available at checkout for one-click purchase. For orders over $35, you can also use Shop Pay Installments to split your payment into interest-free installments.

Is my payment information safe?

Absolutely. BAEPSAE uses Shopify's secure, PCI-compliant checkout. Your payment information is encrypted and never stored on our servers. We take security seriously — shop with confidence.


COMMUNITY & COLLABS

Does BAEPSAE work with influencers and creators?

Yes! We love working with creators who align with our streetwear, Y2K, and vintage aesthetic. If you're interested, email hello@baepsae.com with the subject "Collab Inquiry" — include your social links, audience info, and what you have in mind.

Can I sell BAEPSAE in my store or boutique?

We offer limited wholesale availability. Email hello@baepsae.com with the subject "Wholesale Inquiry" and include your store name, location, and which products you're interested in. Note that not all products are available for wholesale due to our limited drop model.

How do I stay updated on everything BAEPSAE?

Subscribe to our email list for early access to drops and exclusive offers. Follow us on TikTok and Instagram @ilovebaepsae for drop announcements, fit checks, styling inspo, and behind-the-scenes content.

Can I tag BAEPSAE in my photos?

Please do! Tag us @ilovebaepsae on TikTok and Instagram — we love seeing how you style your pieces and we regularly share community content. Your fit check might end up on our page.


Didn't find your answer?

Email us at hello@baepsae.com and our team will get back to you within 1–3 business days.

Follow us on TikTok and Instagram @ilovebaepsae for drop updates, sizing tips, and styling inspo.

Last updated: May 2026 — BAEPSAE® | baepsae.com