Contact
BAEPSAE® — Limited Drop Streetwear
Got a question about your order, need help with sizing, or just want to say hey? We're here for it. BAEPSAE is a small, independent streetwear brand — which means when you reach out, you're talking to real people who actually care about your experience.
Email us at hello@baepsae.com — we respond within 1–3 business days.
HOW TO REACH US
Response Time
1–3 business days
We don't have a call center — we're a small team — but we read and reply to every email.
BEFORE YOU REACH OUT
Many questions can be answered instantly on our site. Here are quick links to the pages that cover the most common topics:
Order & shipping questions? Check our Shipping Policy — covers delivery times (3–7 days U.S., 15–30 international), tracking, carriers, and lost packages.
Returns or damaged items? Read our Refund Policy — all sales are final, but damaged items can be reported within 48 hours.
Not sure what size to order? Use our Sizing Chart — detailed measurements for oversized tees, baby tees, and hoodies.
Track your order? Visit our Tracking Page — enter your tracking number to see real-time updates.
WHAT TO INCLUDE IN YOUR EMAIL
To help us get back to you as fast as possible, include the following in your email depending on your question:
For order questions:
- Your order number (starts with #)
- The email address you used at checkout
- A description of your question or issue
For damaged item claims:
- Your order number
- Clear photos showing the damage or defect
- A brief description of the issue
- Must be submitted within 48 hours of receiving your order
For sizing help:
- The product you're interested in
- Your height and weight
- Your usual size in brands you wear (Zara, ASOS, Urban Outfitters, etc.)
- Whether you prefer a fitted or oversized look
FOLLOW US ON SOCIAL
Want drop alerts, styling inspo, fit checks, and behind-the-scenes content? Follow BAEPSAE on social — we announce new drops there first.
TikTok @ilovebaepsae Instagram @ilovebaepsae Twitter @welovebaepsae YouTube @baepsae
DMs are open on TikTok and Instagram for quick questions — but for anything order-related, email is always the fastest way to get a resolution.
COLLABORATIONS & PRESS
Interested in collaborating with BAEPSAE? We're open to working with creators, influencers, photographers, stylists, and other brands that align with our aesthetic and values.
For collaboration inquiries, influencer partnerships, press requests, or wholesale questions, email hello@baepsae.com with the subject line "Collab Inquiry" and include:
- Your name and brand or platform
- Links to your social media or portfolio
- A brief description of what you have in mind
- Your audience size and demographics (if applicable)
We're especially interested in connecting with creators in the streetwear, Y2K fashion, vintage, and alternative style communities. If your audience is our audience, let's talk.
WHOLESALE & BULK ORDERS
If you're interested in carrying BAEPSAE in your store, boutique, or pop-up, or if you need bulk pricing for an event or organization, reach out to hello@baepsae.com with the subject line "Wholesale Inquiry" and include:
- Your store or business name
- Location (city/state or country)
- Which products you're interested in
- Estimated quantity
Please note that wholesale availability is limited due to the nature of our drop model. Not all products are available for wholesale at all times.
FREQUENTLY ASKED QUESTIONS — CONTACT
How do I contact BAEPSAE customer support?
Email us at hello@baepsae.com. We respond to all emails within 1–3 business days. For quick questions, you can also DM us on TikTok or Instagram @ilovebaepsae.
Does BAEPSAE have a phone number?
We don't have a phone line — as a small independent brand, email is the best and fastest way to reach us. Send your question to hello@baepsae.com and we'll get back to you within 1–3 business days.
How long does it take to get a response from BAEPSAE?
We typically respond within 1–3 business days. During new drops or peak shopping periods, response times may be slightly longer. We read every email and will get back to you as soon as possible.
Where is BAEPSAE located?
BAEPSAE is a U.S.-based online streetwear brand. All shopping happens at baepsae.com.
How do I report a damaged item?
Email hello@baepsae.com within 48 hours of receiving your order. Include your order number and clear photos of the damage. Our team will review your claim and respond within 1–3 business days.
Does BAEPSAE work with influencers?
Yes! We love working with creators who align with our streetwear, Y2K, and vintage aesthetic. Email hello@baepsae.com with the subject "Collab Inquiry" and include your social links, audience info, and what you have in mind.
Can I sell BAEPSAE in my store?
We offer limited wholesale availability. Email hello@baepsae.com with the subject "Wholesale Inquiry" and include your store name, location, and which products you're interested in.
Ready to reach out?
Email us at hello@baepsae.com — we're a small team but we read and respond to every message.
Follow @ilovebaepsae on TikTok and Instagram for drop updates, fit checks, and styling inspo.
Last updated: May 2026 — BAEPSAE® | baepsae.com